Staff PIN, Roles & POS Access Control is a build-to-order Shopify app for merchants who have outgrown Shopify's stock permission model. If you run multiple locations or a franchise network, you already know the gaps: POS Pro roles are coarse, every staff member with refund rights can refund anything, and there is no unified trail of who did what, where, and when.

This is not an instant App Store download. ECOSIRE designs, builds, installs, and supports it for your store as a private Shopify app using the Admin GraphQL API, OAuth, app installation, and webhooks. We scope it to how your stores actually operate, then deploy it into your admin and POS workflow.

What it does. We layer custom role templates on top of Shopify's native staff/POS roles, then enforce action-level permissions — who can apply discounts beyond a threshold, who can process refunds, who can edit prices, who can open the cash drawer. Each staff member gets per-location access assignment so a clerk at one franchise can't act on another's inventory or orders. Every sensitive action is captured to an immutable audit log (actor, location, action, timestamp, before/after), and suspicious-action alerts notify managers in real time. Forced PIN rotation and configurable security policies (length, reuse, expiry) keep POS PINs from going stale.

How it's built. We use Shopify webhooks to observe order, refund, and discount events, store policy and audit data in metafields and an ECOSIRE-hosted datastore, and respect multi-location inventory boundaries throughout. Because it's custom, the rules match your real org chart — not a vendor's assumptions.

Honest expectations: this is a tailored engagement with a real delivery lead time, scoped requirements, and ongoing support. You get software shaped to your business, not a one-size template.