No. This is a build-to-order integration. ECOSIRE builds the connector against your specific SAP S/4HANA or Business One landscape, installs it as a custom Shopify app, and supports it. We scope your field mappings, transport (IDoc or OData) and pricing rules first, then build and deliver. There is no one-click download.

Typical delivery is a few weeks after a discovery and scoping call, depending on the number of objects synced, your SAP module setup, pricing/tax complexity and how many plants and locations are involved. We confirm a concrete timeline in writing during scoping and build against your SAP sandbox before any production cutover. The price listed is the one-time build.

The listed price covers the one-time build and cutover. Ongoing support, monitoring and updates (for example Shopify API version upgrades or SAP changes) are offered as a separate support arrangement. We will quote a support option during scoping so you can budget for maintenance after go-live.

Yes. We build for S/4HANA (on-prem or Private Cloud) using IDoc or OData, typically through your existing middleware such as PI/PO or Integration Suite, and for Business One via OData / the Service Layer. The exact transport is chosen to match how your SAP team already integrates.

Every message uses idempotency keys and runs through a retry layer with a dead-letter queue. Failed postings appear in an operations dashboard with the error detail and a replay action, so your team can see and re-run anything that did not reach SAP rather than discovering it later.

Yes. Multi-plant support is core: each SAP plant or storage location is mapped to a Shopify location using Shopify multi-location inventory, so stock, fulfilment and order routing stay correct across all sites.