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Kurze Fakten
- Preis
- $99.00 USD
- shopify-Versionen
- —
- Rüstzeit
- 20 Min
- Lizenz
- Einmalig und unbefristet
- Sprachen
- 11 Sprachen
Einmalkauf
Live Chat & Lead-Capture Widget
A lightweight, custom-built live chat widget for your Shopify store with proactive behavior triggers, a chatbot fallback for off-hours, and built-in email and phone lead capture. Built to order, installed, and supported by ECOSIRE.
$99.00USD
Keine Zahlung jetzt. Dies sendet eine Angebotsanfrage an unser Team – wir melden uns per E-Mail mit Preisen und nächsten Schritten.
Hauptfunktionen
Customizable chat launcher and window styled to your theme color tokens, installed as a Shopify theme app extension (app embed block) with no manual Liquid edits
Proactive chat triggers driven by visitor behavior and URL rules: exit intent, time-on-page, scroll depth, cart value thresholds, and specific collection or product paths
Pre-chat lead-capture form (name, email, phone) with inline validation before a conversation opens
Automatic lead sync into Shopify: create or update the visitor as a customer via the Admin GraphQL API, apply tags, and store conversation context in customer metafields
Chatbot fallback for off-hours that answers curated FAQs, captures the lead, and queues the transcript for follow-up
Canned (saved) responses for agents to answer common pre-sales questions in one click
Visitor info panel showing current cart contents, page history, and order status pulled live via the Admin API
Real-time agent notifications via email and optional Slack webhook on every new conversation and captured lead
Lazy-loaded, performance-conscious script that defers initialization so it does not block Largest Contentful Paint
OAuth install with least-privilege scopes and GDPR webhook subscriptions (customers/data_request, customers/redact, shop/redact) for compliance
Office-hours and routing rules so chat shows as live only when an agent is online, otherwise falls back to the bot or a lead form
Mobile-responsive widget with RTL support and configurable launcher position
Über dieses Produkt
The Live Chat & Lead-Capture Widget gives small Shopify stores real human conversations plus an always-on bot, without enterprise SaaS pricing or a heavy third-party script slowing your storefront. ECOSIRE builds this widget to order for your store, installs it as a Shopify theme app extension (an app embed block in the Online Store 2.0 theme editor), and supports it after launch. This is not an instant App Store download — it is a bespoke implementation delivered on an honest lead time.
Warum Live Chat & Lead-Capture Widget wählen
Customizable chat launcher and window styled to your theme color tokens, installed as a Shopify theme app extension (app embed block) with no manual Liquid edits
Proactive chat triggers driven by visitor behavior and URL rules: exit intent, time-on-page, scroll depth, cart value thresholds, and specific collection or product paths
Pre-chat lead-capture form (name, email, phone) with inline validation before a conversation opens
Automatic lead sync into Shopify: create or update the visitor as a customer via the Admin GraphQL API, apply tags, and store conversation context in customer metafields
Chatbot fallback for off-hours that answers curated FAQs, captures the lead, and queues the transcript for follow-up
Canned (saved) responses for agents to answer common pre-sales questions in one click
The widget loads as a small, lazy-initialized script so it does not block your Largest Contentful Paint. It renders a customizable launcher styled to your theme tokens, and fires proactive chat triggers based on visitor behavior and URL rules — exit intent, time-on-page, cart value, or specific collection and product paths. A pre-chat lead-capture form collects name, email, and phone before the conversation starts, with inline validation.
Captured leads are written straight into your store: ECOSIRE can create or update the visitor as a Shopify customer via the Admin GraphQL API, tag them, and store conversation context in customer metafields for later segmentation and email flows. When your team is offline, a chatbot fallback answers FAQs from a curated knowledge set, captures the lead, and queues the transcript.
Agents get canned responses, a visitor info panel (current cart, page history, order status pulled via Admin API), and email/Slack notifications on new conversations. The app authenticates over OAuth with least-privilege scopes and subscribes to relevant webhooks (e.g. customers/data_request, app/uninstalled) so it stays compliant and clean. You own the data; nothing is locked behind a per-seat wall.
Was Sie bekommen
- A custom-built live chat and lead-capture app installed on your Shopify store as a theme app extension (app embed block)
- OAuth app setup with least-privilege Admin API scopes and registered GDPR/compliance webhooks
- Configured proactive trigger rules (behavior and URL based) tailored to your funnel and collections
- Lead-to-customer sync wired into the Admin GraphQL API with your chosen tags and customer metafields
- A curated off-hours chatbot FAQ set plus your canned-response library loaded into the agent console
- Configuration handoff document plus a 30-minute walkthrough covering the agent console, triggers, and lead routing
Für wen das ist
Solo founder / small DTC store owner
Runs the store mostly alone and wants to catch pre-sales questions and capture emails without paying enterprise live-chat seat fees. Relies on the bot to cover nights and weekends and on lead capture to grow the list.
Lean marketing or CX team
A one-to-three person team handling support and conversion. Needs proactive triggers on high-intent pages, canned responses to move fast, and leads landing directly in Shopify customers and tags for email flows.
Performance-conscious merchant
Has been burned by bloated third-party chat scripts hurting Core Web Vitals. Wants a lightweight, lazy-loaded widget that captures leads without tanking LCP or cluttering the theme with manual code.
Installationsübersicht
Von ECOSIRE herunterladen
Kaufen Sie die Lizenz auf ecosire.com und laden Sie die ZIP-Datei des Live Chat & Lead-Capture Widget-Moduls von Ihrem Konto-Dashboard herunter.
Auf Odoo hochladen
Extrahieren Sie die ZIP-Datei in Ihren Odoo-Ordner für benutzerdefinierte Add-ons auf dem Server (oder laden Sie sie über „Apps“ > „Aus Datei installieren“ auf Odoo.sh/Runbot hoch).
Installieren Sie das Modul
Aktivieren Sie den Entwicklermodus, öffnen Sie „Apps“, klicken Sie auf „Apps-Liste aktualisieren“, suchen Sie nach „Live Chat & Lead-Capture Widget“ und klicken Sie auf „Installieren“.
Einstellungen konfigurieren
Öffnen Sie das neue Menü, fügen Sie Ihren ECOSIRE-Lizenzschlüssel ein, verbinden Sie alle externen Anmeldeinformationen (Shopify, Amazon, Stripe usw.) und speichern Sie.
Verifizieren und live gehen
Führen Sie den integrierten Verbindungstest aus, synchronisieren Sie Ihre ersten 10 Datensätze und planen Sie den wiederkehrenden Cron. Wenden Sie sich an den Support, wenn etwas fehlschlägt.
Wie Live Chat & Lead-Capture Widget im Vergleich abschneidet
| Kriterium | ECOSIRE | Benutzerdefinierter Build | Konkurrent | Odoo Native |
|---|---|---|---|---|
| Customizable widget styled to your exact theme tokens | ||||
| Proactive triggers by behavior and URL rules | ||||
| Leads synced to Shopify customers + metafields via Admin GraphQL API | ||||
| Off-hours chatbot fallback included at base price | ||||
| No monthly per-seat SaaS fee for the core widget | ||||
| Instant self-serve install from the Shopify App Store | ||||
| Lightweight, lazy-loaded script tuned for Core Web Vitals | ||||
| Direct support from the engineers who built it |
Häufig gestellte Fragen zu Live Chat & Lead-Capture Widget
+How long does it take to get the widget live on my store?
This is a build-to-order app, not an instant App Store install. Typical delivery is about 1 to 2 weeks from kickoff, depending on how many proactive triggers, FAQ entries, and routing rules you need. We confirm a firm date after a short scoping call, then install it on a development theme for your review before publishing to live.
+What ongoing support and updates do I get after launch?
Every build includes a post-launch support window for bug fixes and configuration tweaks. After that, we offer optional maintenance to keep the app compatible with Shopify Admin API version updates, adjust triggers and FAQ content as your catalog changes, and add agents or routing rules. Because we built it, requests go straight to the engineers who wrote the code.
+Is this an app I download from the Shopify App Store?
No. ECOSIRE designs, builds, installs, and supports this widget specifically for your store as a custom app. It is delivered as a Shopify theme app extension (an app embed block), so there is no App Store listing or self-serve download, and no monthly per-seat SaaS fee for the core widget.
+Where do captured leads go and do I own the data?
Leads are written directly into your Shopify store. We create or update the visitor as a customer via the Admin GraphQL API, apply tags you choose, and store conversation context in customer metafields. You fully own that data inside your own store and can use it in email flows, segments, and exports.
+Will the chat widget slow down my storefront?
We build it to be lightweight and lazy-loaded so initialization is deferred and does not block your Largest Contentful Paint or first render. It installs cleanly through the theme app extension framework, so there is no leftover Liquid or render-blocking script bloating your theme.
+Can the bot handle questions when my team is offline?
Yes. The chatbot fallback uses a curated FAQ set we configure with you. Outside your office hours it answers common questions, captures the visitor's name, email, and phone, and queues the full transcript so an agent can follow up the next business day.
Warum Kunden ECOSIRE vertrauen
SOC 2 ausgerichtet
DSGVO-konform
Sichere Stripe-Zahlung
30 Tage Geld-zurück-Garantie
Lebenslange Updates
LGPL-3.0-Lizenz
Verwandte Module
Angebot anfordern
Live Chat & Lead-Capture Widget
A lightweight, custom-built live chat widget for your Shopify store with proactive behavior triggers, a chatbot fallback for off-hours, and built-in email and phone lead capture. Built to order, installed, and supported by ECOSIRE.
- Customizable chat launcher and window styled to your theme color tokens, installed as a Shopify theme app extension (app embed block) with no manual Liquid edits
- Proactive chat triggers driven by visitor behavior and URL rules: exit intent, time-on-page, scroll depth, cart value thresholds, and specific collection or product paths
- Pre-chat lead-capture form (name, email, phone) with inline validation before a conversation opens
- Automatic lead sync into Shopify: create or update the visitor as a customer via the Admin GraphQL API, apply tags, and store conversation context in customer metafields