Client Equipment Field Repairs

This build-to-order module extends your existing client equipment management so a field repair becomes a first-class object in Odoo. We add a field.repair.order model (a models.Model) linked by Many2one to the equipment record and its res.partner client, capturing the reported fault, diagnosis, assigned technician, scheduled visit window, on-site labour lines, and consumed parts against one job. Computed fields via @api.depends roll up total labour hours, parts cost, and a chargeable-versus-warranty split; a state selection (draft → scheduled → dispatched → on_site → done → invoiced) drives the workflow. Each closed repair writes back to the equipment so its full repair timeline lives on the asset it belongs to, and the client's contact record shows every intervention across all their units.

Technically, the build wires into the parts of Odoo you already run. Parts consumption posts real stock.move records so van/warehouse inventory stays accurate; chargeable jobs generate a sale.order or draft account.move so nothing repaired gets invoiced late or forgotten. Views are delivered as XML (list, form, and a technician-friendly kanban), with an optional OWL widget for the dispatch board and a QWeb PDF service report the technician can hand over or email on site. Access is governed by ir.model.access.csv plus record rules so a field technician sees only their assigned jobs while a service manager sees the whole queue; automated actions handle SLA reminders and status escalation. Everything is exposed over the standard XML-RPC/JSON-RPC API for a mobile app or portal, and we build against your target of Odoo 17.0, 18.0, or 19.0, respecting Community-versus-Enterprise availability (for example, whether Field Service or FSM primitives exist in your edition).

Because this is build-to-order, nothing is downloaded and installed blindly. It starts with a scoping call to map your current equipment model, service process, and edition; we then confirm scope in writing, build on a staging copy of your database, run UAT with your team, and deploy with a rollback plan. Typical delivery is 2–4 weeks from confirmed scope. Pricing starts from $299 (indicative, single-company base scope); multi-company routing, deeper inventory/warehouse integration, mobile/portal apps over the API, or localization of the service report increase the quoted scope. You receive a fixed quote after the scoping call, never a surprise invoice.