Typical lead time is one working week from confirmed scope. We first agree on your channels (email, SMS, or both), SMS provider, target store views/locales, and segment rules. We then build the module, install it on your staging environment, run a live test cycle, and only deploy to production once you've signed off. Complex SMS-gateway or Adobe Commerce Customer Segment integrations can add a few days — we confirm the exact date during scoping.

Every build includes a post-launch support window for bug fixes and configuration adjustments. Because you receive the full source under app/code, the module is yours to keep. We can also provide a longer maintenance arrangement covering Magento/Adobe Commerce version upgrades, security patch compatibility, and new features (extra coupon types, additional channels) on request.

Yes. On Magento Open Source we ship custom customer-group and segment rules backed by our own SalesRule logic. On Adobe Commerce we can target the platform's native Customer Segments directly, so your birthday/anniversary campaigns reuse segments you've already defined. We confirm which platform and edition you run during scoping and build accordingly.

Each message carries a unique, single-use coupon code generated through Magento's native Magento\SalesRule engine, cloned from a template rule you configure. Codes expire after a window you set, are tied to per-customer usage limits, and are tracked in a send-log so the same customer can't be re-issued within a cycle. No shared or guessable bulk codes.

No. The work runs entirely in a daily cron job, off the customer request path, so storefront performance is untouched. We build with declarative schema, di.xml, observers, and service contracts — no core overrides — so the module survives setup:upgrade and minor/patch updates. For major version jumps we verify compatibility as part of a maintenance engagement.