WhatsApp Business Integration

Because this is built to order, typical delivery is about 2 to 3 weeks from kickoff. That covers scoping your order statuses and flows, building the module against your exact Magento version, your Meta template submissions (Meta's own template approval can add a few days outside our control), and installation plus testing on staging before we go live on production. Tighter timelines are sometimes possible — tell us your target date and we'll be honest about it.

Every build includes a post-launch support window for bug fixes and configuration adjustments. After that, you can keep an optional maintenance retainer that covers compatibility with new Magento / Adobe Commerce patch releases, WhatsApp Cloud API version changes, new message templates, and added flows. You own the source code either way — there is no license lock-in or per-message fee from us; you pay Meta directly for conversation charges.

Yes. You need a verified WhatsApp Business Account (WABA) with a registered phone number on the WhatsApp Business Cloud API, plus Meta business verification. If you don't have one yet, we guide you through the setup and the message-template submissions as part of the engagement — but the WABA and Meta verification belong to you, not to ECOSIRE.

Yes. The module is built to run on both Magento Open Source and Adobe Commerce, including multi-store, multi-website, and multi-language configurations. The click-to-chat widget is added through layout XML so it respects your theme, and all logic uses service contracts and plugins rather than core overrides, so it stays compatible through upgrades.

No, and we won't pretend otherwise. This is a custom engineering engagement: ECOSIRE builds the module to fit your store, installs it, wires it to your WhatsApp Business account, and supports it. You receive real source code under app/code — not a generic Marketplace package — which is why it fits your flows exactly instead of forcing you into someone else's assumptions.