This is not an instant AppSource download. It is a build-to-order per-tenant AL extension that ECOSIRE scopes, builds, installs and configures on your environment. Typical delivery is about 2 to 4 weeks depending on how custom your item catalog, tax setup and Salla configuration are. We confirm a firm timeline after a short discovery call where we review your BC version, locations, number series and Salla account.

Salla and Business Central both evolve their APIs, and Business Central ships major updates twice a year. Your engagement includes an agreed support and update window during which we fix issues, adapt to Salla or BC API changes, and keep the extension compatible across BC upgrades. We monitor sync logs, respond to failures and ship updated extension versions to your tenant. Support scope and term are set in writing before delivery.

The connector handles the order-to-invoice flow and hands off cleanly to your ZATCA e-invoicing mechanism — either Business Central's Saudi localization or a dedicated ZATCA Phase 2 app. It posts the sales invoice in BC with the correct customer, tax and line data so your e-invoicing layer can generate and report the compliant invoice. If you do not yet have a ZATCA solution in place, ECOSIRE can scope that separately.

Yes. We install and validate on your Business Central sandbox first, run real Salla orders and your real item and tax data through it, and only promote to production once you sign off. Because it ships as table and page extensions plus new objects rather than modifying base app code, it coexists with your other extensions and customizations and is upgrade-safe across BC releases.

All synchronization runs as Business Central job queue entries you control from the Job Queue Entries page — you can adjust frequency, pause, or trigger a run manually. Every API call is written to a sync log table. Failed records are isolated so one bad order never blocks the batch, and they land in a retry queue for automatic or manual reprocessing once the underlying issue is resolved.