This plugin is built to order. Typical lead time is about 5–10 business days from the point we receive your MyFatoorah sandbox credentials and access to a staging copy of your site. We build against the MyFatoorah v2 API, install on staging, run an end-to-end test transaction, then deploy to production. If your store has heavy checkout customizations or an unusual WooCommerce version, we'll confirm a revised timeline before starting.

The price includes a post-launch support window for configuration issues, callback/refund troubleshooting, and a compatibility re-check after a major WooCommerce or WordPress core update during that window. Because ECOSIRE builds and ships the plugin to your site (rather than auto-updating from a marketplace), updates are delivered by us as a new packaged build. Longer-term maintenance or a retainer can be arranged separately.

Yes. The gateway declares HPOS (High-Performance Order Storage) compatibility via WooCommerce's FeaturesUtil and registers Blocks-checkout support through AbstractPaymentMethodType, so it renders on both the classic shortcode checkout and the newer Checkout block. We verify both on your actual WooCommerce version during install.

Yes. Full and partial refunds are issued straight from the WooCommerce order screen, which calls MyFatoorah's refund endpoint and writes the result back to the order. The gateway is multi-currency aware and correctly handles 3-decimal currencies like KWD and BHD alongside SAR, AED and USD, so the amount sent to MyFatoorah always matches the order total.

Payment confirmation does not rely on the redirect. MyFatoorah sends a server-to-server IPN callback that the plugin verifies before moving the order to processing or completed. As a safety net, a WP-Cron job re-queries any still-pending MyFatoorah payment IDs, so a dropped redirect or closed tab won't leave a paid order stuck on hold.