产品详细信息以英文显示。翻译即将推出。
速览
- 价格
- $249.00 USD
- Odoo 版本
- 17, 18, 19
- 设置时间
- 21分钟
- 许可证
- 一次永久
- 语言
- 11 语言
一次性购买
WhatsApp Business Cloud API Connector (All-in-One)
Build-to-order Odoo module putting two-way WhatsApp Cloud API into CRM, Sales, Helpdesk & Invoicing — no Enterprise needed. Built & supported by ECOSIRE.
$249.00USD
现在无需付款。此操作会向我们的团队发送报价请求——我们会通过邮件跟进价格和后续步骤。
核心功能
Connects to the official Meta WhatsApp Business Cloud API (Graph API) with no Odoo Enterprise dependency — runs on Community, Enterprise or Odoo.sh
Two-way messaging: inbound messages arrive via a signature-verified /whatsapp/webhook controller and post into Discuss plus the record's chatter in real time
Conversations auto-link to the matching crm.lead, sale.order, helpdesk.ticket, invoice or res.partner by phone number, so history lives on the record — not a personal phone
Approved template message management: sync, categorize and send Meta-approved HSM templates with variable placeholders filled from Odoo field values
Send quotations and sales orders over WhatsApp straight from the Sales form, with the PDF (QWeb report) attached as a document message
Auto-send invoices, payment reminders and delivery/dispatch notifications via automated actions (base.automation) and scheduled cron jobs
Broadcast and bulk campaigns to segmented contact lists with per-recipient rate limiting to respect Meta's messaging tiers
Built-in opt-out handling: STOP/unsubscribe keywords flag res.partner so contacts are excluded from future broadcasts — consent tracked and auditable
Delivery, sent, read and failed status written back to each whatsapp.message via computed @api.depends fields, visible as status badges in list and form views
Media support for images, PDFs, documents and location messages both inbound and outbound, stored as ir.attachment records
24-hour customer-service-window awareness: the module knows when a free-form reply is allowed versus when an approved template is required, and guides agents accordingly
Multi-number / multi-department routing: map several WhatsApp phone numbers to different teams, companies or helpdesk teams
Security enforced via ir.model.access.csv and record rules — agents see only their assigned conversations; managers get full audit access
Optional XML-RPC / JSON-RPC hooks so external systems can trigger WhatsApp sends through the same audited pipeline
OWL-based Discuss integration so replying to a WhatsApp customer feels identical to replying in internal chat
关于此产品
In WhatsApp-first markets across MENA, South Asia and LATAM, your customers already message on WhatsApp — but your Odoo doesn't. Quotations get emailed and ignored, invoices go unread, and support conversations live on someone's personal phone, disconnected from the CRM record they belong to. This module closes that gap by embedding the official Meta WhatsApp Business Cloud API directly into Odoo.\n\nThe WhatsApp Business Cloud API Connector (All-in-One) is a net-new Odoo module ECOSIRE builds to your requirements and installs on your instance. It connects to Meta's Cloud API (Graph API + a verified webhook endpoint you own) — so unlike Odoo's own WhatsApp integration, it does not require Odoo Enterprise. It runs on Community, Enterprise or Odoo.sh, on Odoo 17, 18 or 19.\n\nUnder the hood it's real Odoo engineering, not a bolt-on. New models (whatsapp.account, whatsapp.message, whatsapp.template) extend mail.thread so every inbound and outbound WhatsApp message lands in the chatter of the right crm.lead, sale.order, helpdesk.ticket or res.partner — and syncs into Discuss as a live channel your agents already know how to use. Incoming messages arrive through a /whatsapp/webhook controller (HMAC-signature verified per Meta's spec); outbound sends go through the Graph API with delivery/read receipts written back via @api.depends computed status fields. Access is governed by ir.model.access.csv and record rules so agents only see their own conversations, and QWeb-rendered message logs give managers an auditable history.\n\nBecause it's build-to-order, we scope it against your real Meta Business account, phone number and approved templates, develop and test it in a staging database, then deploy it to production with the right security groups, automated actions and scheduled (cron) jobs wired in. You get an honest lead time, a working connector on your own instance, and a named ECOSIRE team that supports and updates it — never an anonymous instant download.
为什么选择 WhatsApp Business Cloud API Connector (All-in-One)
Connects to the official Meta WhatsApp Business Cloud API (Graph API) with no Odoo Enterprise dependency — runs on Community, Enterprise or Odoo.sh
Two-way messaging: inbound messages arrive via a signature-verified /whatsapp/webhook controller and post into Discuss plus the record's chatter in real time
Conversations auto-link to the matching crm.lead, sale.order, helpdesk.ticket, invoice or res.partner by phone number, so history lives on the record — not a personal phone
Approved template message management: sync, categorize and send Meta-approved HSM templates with variable placeholders filled from Odoo field values
Send quotations and sales orders over WhatsApp straight from the Sales form, with the PDF (QWeb report) attached as a document message
Auto-send invoices, payment reminders and delivery/dispatch notifications via automated actions (base.automation) and scheduled cron jobs
你得到什么
- The complete, installable Odoo module (technical name and __manifest__.py declaring dependencies on mail, crm, sale, account and helpdesk as scoped) packaged for your Odoo 17, 18 or 19 instance
- Meta WhatsApp Cloud API configuration: webhook endpoint registration, permanent access token setup, phone-number and Business Manager wiring, and approved-template import
- Security layer: ir.model.access.csv, record rules and dedicated user groups (WhatsApp User / WhatsApp Manager) mapped to your existing roles
- Deployment to your production instance after validation in a staging database, including scheduled (cron) jobs and automated actions for reminders and broadcasts
- Administrator and agent documentation covering template management, broadcasting, opt-out handling and the 24-hour service window
- A live training session (recorded) for your sales, support and finance users
- A defined post-go-live support and bug-fix window with a named ECOSIRE contact
- Source code ownership so your team (or ours) can extend it later — no vendor lock-in, no obfuscation
这是给谁的
SMB sales team in a WhatsApp-first market
A sales team in MENA, South Asia or LATAM whose prospects reply on WhatsApp but ignore email. They want to send and track quotations, follow up, and keep every message tied to the CRM lead — without leaving Odoo or paying for Enterprise.
Customer support lead running Helpdesk on Community
A support manager who wants WhatsApp as a first-class ticket channel: inbound messages open or update helpdesk tickets, replies go out from Odoo, and conversations stay auditable instead of trapped on an agent's personal phone.
Finance / collections officer chasing payments
Someone responsible for getting invoices paid, who wants automated invoice delivery and polite payment reminders sent over WhatsApp — the channel customers actually read — with delivery and read status visible in Odoo.
Odoo admin avoiding the Enterprise upgrade
An IT or operations owner on Odoo Community who needs official WhatsApp Cloud API messaging but can't justify an Enterprise subscription just to unlock it, and wants a supported, source-available module that stays under their control.
安装概述
从ECOSIRE下载
在 ecosire.com 上购买许可证并从您的帐户仪表板下载 WhatsApp Business Cloud API Connector (All-in-One) 模块 ZIP。
上传至Odoo
将 ZIP 解压到服务器上的 Odoo 自定义插件文件夹中（或通过“应用程序”>“从 Odoo.sh / runbot 上的文件安装”上传）。
安装模块
激活开发者模式，打开应用程序，单击更新应用程序列表，搜索 WhatsApp Business Cloud API Connector (All-in-One)，然后按安装。
配置设置
打开新菜单，粘贴您的 ECOSIRE 许可证密钥，连接任何外部凭据（Shopify、Amazon、Stripe 等），然后保存。
验证并上线
运行内置连接测试，同步前 10 条记录，并安排定期 cron。如果出现任何问题，请联系支持人员。
WhatsApp Business Cloud API Connector (All-in-One) 如何比较
| 标准 | 伊科西尔 | 定制建造 | 竞争对手 | 奥杜本机 |
|---|---|---|---|---|
| Works on Odoo Community (no Enterprise needed) | Yes — talks to Meta Cloud API directly, runs on Community, Enterprise & Odoo.sh | Possible, but only if your developer builds the API layer correctly | Varies; many App Store modules still assume Enterprise or third-party BSPs | |
| Official Meta WhatsApp Cloud API (not an unofficial hack) | Yes — signature-verified webhook + Graph API, fully compliant | Depends entirely on the developer's diligence | Usually, but some route through resellers with markup | |
| Two-way sync into Discuss + CRM/Sales/Helpdesk/Invoicing chatter | Yes — messages auto-link to the right record via mail.thread | Only what you pay to build; deep integration is expensive | Often one or two apps, rarely all four unified | |
| Auto-send quotations, invoices & payment reminders | Yes — via automated actions, cron jobs and QWeb PDF attachments | Buildable, but each flow is billable dev time | Sometimes, usually as add-on modules | |
| Broadcast campaigns with opt-out & consent tracking | Yes — segmented lists, rate limiting, STOP-keyword opt-out on res.partner | Rarely scoped in a one-off build | Some offer it; opt-out handling quality varies | |
| Scoped, tested & installed on your instance by the vendor | Yes — staged, tested, deployed with security groups & crons wired in | You manage your own developer and QA | No — you install a generic download and self-configure | |
| Named support window + updates for new Odoo/Meta versions | Yes — defined support window and scoped major-version migrations | Only if you retain the developer separately | Ticket queue at best; abandonware at worst | |
| Full source code ownership (no lock-in) | Yes — you own and can extend the code | Yes | Often obfuscated or license-gated |
关于WhatsApp Business Cloud API Connector (All-in-One)的常见问题
How long until it's live, and is this an instant download?
This is not an instant-download app from the Odoo App Store — it's a build-to-order module ECOSIRE builds, installs and supports for you. Typical delivery is 2–4 weeks depending on scope (how many of Sales, CRM, Helpdesk and Invoicing you connect, how many phone numbers and templates, and Meta approval timing). After a short scoping call we confirm a firm timeline, build and test in a staging database, then deploy to your production instance.
What support and updates do I get after go-live?
Every build includes a defined post-go-live support and bug-fix window with a named ECOSIRE contact. Because you receive the full source code, the module isn't locked to us — but we handle compatibility with Odoo point releases and Meta Cloud API changes during your window, and offer ongoing support or feature retainers afterward. Migrations to a new Odoo major version (17→18→19) are quoted as a small scoped update rather than a rebuild.
Do I need Odoo Enterprise for this to work?
No. That's the whole point. Odoo's native WhatsApp integration is Enterprise-only, but this module talks directly to the official Meta WhatsApp Business Cloud API through its own controllers and models, so it runs on Odoo Community as well as Enterprise and Odoo.sh — across Odoo 17, 18 and 19.
Is this the official WhatsApp API or an unofficial workaround?
It's the official Meta WhatsApp Business Cloud API. You (or we, on your behalf) set up a Meta Business account, a verified phone number and approved message templates. The module registers a signature-verified webhook and sends through Meta's Graph API — fully compliant, including the 24-hour service window and template rules. It does not use any unofficial or browser-automation hacks that risk your number being banned.
Will WhatsApp conversations actually appear inside my Odoo records?
Yes. Inbound and outbound messages post to Discuss as a live channel and into the chatter of the matching record — the crm.lead, sale.order, helpdesk.ticket, invoice or res.partner — matched by phone number. Delivery, read and failed statuses are written back so your team sees the full, auditable conversation history right where they already work, not on a personal phone.
Can it send quotations, invoices and reminders automatically?
Yes. Quotations and orders can be sent from the Sales form with the QWeb PDF attached, and invoices, payment reminders and delivery notifications can be automated via Odoo automated actions and scheduled cron jobs — for example, a reminder a few days before or after an invoice due date. Broadcast campaigns to segmented lists are supported too, with opt-out handling and per-recipient rate limiting to respect Meta's messaging tiers.
相关模块
申请报价
WhatsApp Business Cloud API Connector (All-in-One)
Build-to-order Odoo module putting two-way WhatsApp Cloud API into CRM, Sales, Helpdesk & Invoicing — no Enterprise needed. Built & supported by ECOSIRE.
- Connects to the official Meta WhatsApp Business Cloud API (Graph API) with no Odoo Enterprise dependency — runs on Community, Enterprise or Odoo.sh
- Two-way messaging: inbound messages arrive via a signature-verified /whatsapp/webhook controller and post into Discuss plus the record's chatter in real time
- Conversations auto-link to the matching crm.lead, sale.order, helpdesk.ticket, invoice or res.partner by phone number, so history lives on the record — not a personal phone
- Approved template message management: sync, categorize and send Meta-approved HSM templates with variable placeholders filled from Odoo field values